Who operates this service
Eric DiRosario Photography operates this booking platform for real estate photography and related media services. Questions and privacy requests can be sent to ericdirosario@gmail.com.
Information we collect
- Contact and account information, including name, email address, phone number, brokerage or company, one-way password verification records, and account verification status.
- Property and booking information, including the property address, square footage, property type, occupancy, selected services, appointment times, notes, and preparation details.
- Access information you choose to provide, such as a lockbox or entry code. These values are treated as sensitive operational data.
- Business records associated with your work, including estimates, discounts, mileage, delivery links, booking history, and accepted policy revisions.
- QuickBooks Online customer, invoice, credit memo, payment, and balance information when an administrator links a booking client to a QuickBooks customer.
- Technical and security information needed to operate the service, such as session records, request identifiers, IP-derived security information, browser data, audit events, and error logs.
How we use information
Information is used to schedule and deliver services, calculate pricing and travel, prevent calendar conflicts, communicate confirmations and reminders, maintain client accounts, display billing information, support accounting reconciliation, secure the platform, investigate errors, and comply with business or legal recordkeeping duties.
Unfinished bookings and your calendar
Booking progress is saved automatically in encrypted recovery records for up to seven days after the last save. Bookings you explicitly save to your account can be kept for 180 days after the last save. The iOS app also keeps an encrypted, device-protected recovery copy, which is cleared when you sign out. Drafts do not reserve appointment times.
You can choose to add a shoot to Apple, Google, Outlook, or another compatible calendar, enable calendar invitations, or subscribe to a private read-only feed. Calendar exports contain the shoot time, property address, selected services, and booking reference—not access codes, private notes, intake answers, or financial details. We do not read your unrelated personal calendar events. Anyone with your private subscription address can read that feed; you can disable it in calendar settings. Disabling a subscription or invitations does not erase copies already held by your calendar provider.
Calendar and accounting connections
The owner may connect an iCloud calendar so selected calendars can block availability and confirmed shoots can be written to the designated Photo Shoot calendar. Sensitive access codes are excluded from calendar events and client messages. QuickBooks Online data is used to match clients and display relevant invoices, payments, and balances; one client’s accounting data is not shown to another client.
When information is shared
Information is not sold. It may be processed by service providers needed to run the business, including hosting and infrastructure providers, transactional email providers, Apple calendar and mapping services, and Intuit QuickBooks Online. Information may also be disclosed when required by law, to protect people or the service, or as part of a business transfer subject to appropriate protections.
Retention and deletion
You can request permanent account deletion in the app under Account → Privacy → Delete account, or on the account deletion page. Confirm your current password and submit the request; a phone call or separate support email is not required. We process requests within 30 days, provide a private status receipt, and email you when deletion is complete. Account credentials, sessions, saved drafts, and associated personal data not required by law are removed. Only records legally required for tax, accounting, or other legal obligations may be retained, with the basis explained in your confirmation. Protected backup copies expire on their normal schedule. Your account remains available during processing. A deletion request does not automatically cancel shoots or waive invoices; we coordinate active bookings during processing.
Security
The platform uses HTTPS, role-based access controls, protected sessions, audit records, request-rate controls, and encryption for designated sensitive fields and integration credentials. Logs are configured to redact credentials and sensitive request fields. No online service can promise absolute security, so clients should avoid placing unnecessary confidential information in free-text notes.
Your choices
Use Delete account to initiate permanent deletion. You may also request access to or correction of personal information by emailing the address above. Clients can update available profile and saved-property details from their accounts; the business owner can disconnect QuickBooks Online from the owner console. Requests are verified before account information is disclosed or changed. Names and email addresses may be used for first-party client announcements; you can ask to stop those announcements. Face ID and Touch ID data stays on your device and is never collected by us.
Children and policy updates
This business service is not directed to children under 18. Material policy changes will be posted on this page with a revised effective date. Continued use after an update means the revised policy applies to later use.